Privacy Policy

Introduction

This Privacy Policy applies to the use of the CogniSoft Comms Auth Token Service, and is intended to inform you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. The scope of this policy is limited to this application meant for enabling the use of modern-authentication methods in the application communications, and does not extend beyond this part of the service. Should you have queries about other data that CogniSoft Limited holds, please consult your contractual terms or contact your account manager.

Data Collected and Purpose

This application is used to collect data that can be used to authenticate an account of your choice with the CogniSoft applications (YETI/IO) for the purpose of sending and receiving emails within those applications. As providers of email services adjust their policies and security requirements, 'basic' authentication methods are being deprecated and simply using a username and password is no longer an option for many organisations.

The collected information is only used for the purpose of storing the access and refresh tokens, that are then queried privately by the CogniSoft applications to send (via SMTP) and receive messages (via IMAP), so that functionality in the applications can continue.

This application does not make use of any tracking or third-party cookies, and does not collect any information beyond what is required to authenticate the account with the email provider.

Deletion of Account Details

If you wish to remove the details of your account from this system, please contact CogniSoft Support. You may also be able to revoke permissions in your Google or Microsoft account individually, but be aware that doing so will stop the CogniSoft applications from processing your messages.

Contacting Us

If you have any questions regarding this policy, please contact our support team in the first instance through the usual route, or you may if you wish contact our Data Protection Officer via:
Data Protection Officer,
CogniSoft Ltd,
Stafford Court,
Washway Rd,
Sale,
Manchester
M33 7PE

More details about CogniSoft Limited and our products can be found at https://www.cognisoft.co.uk